Centre Info

WestCity offers relaxed community shopping and entertainment in the heart of West Auckland. We have over 130 stores ranging from fashion, gifts, homeware, food and a community gym. Along with major retailers Countdown supermarket, Farmers department store and Event Cinemas, WestCity really does offer a one stop shopping and entertainment experience.

Don’t forget, we offer Free Wifi to all our shoppers so you can stay connected while you’re here.

Customer Service desk

Our friendly Customer Service team is located on level 2 between Stewart Dawsons and Michael Hill. We can assist with gift card sales and the hire of wheelchairs, mobility scooters and Kiddie Rides.

  (09) 978 6710

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Parents’ rooms

WestCity’s parent rooms are designed for your convenience. They have microwaves, toddler toilets, change tables and screened seated areas for your feeding privacy.
Parents’ rooms are located:

  • near McDonald’s in the Food Court on Level 2
  • between Strandbags and Pagani on Level 2

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Toilets

Our toilets are located:

  • between NZ Post/Kiwibank and Quick Mart on Level 1
  • between Panda Wok and McDonalds, near the Food Court on Level 2
  • between Strandbags and Pagani on Level 2

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Children’s play area

Bring the little ones in to burn off some energy and visit the Kids play area located on Level 2, outside Farmers.

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FREE Wifi

Yep that’s right, we’re offering our shoppers FREE Wifi.

Here’s how you can connect once inside WestCity:

  1. Ensure your wireless enabled device has its wireless signal activated.
  2. Select @West-City from the list of available networks.
  3. Enter your details on the welcome screen and accept the terms and conditions to access our FREE Wifi network.

And that’s it, you’re in. Coverage is provided within the Centre only. Take note, this public access free Wifi service is not encrypted so please ensure services like banking, email and social networking sites have security.

If you have any questions relating to this service, contact 09 978 6710 or visit Customer Services on Level 2.

FREE Wifi privacy policy

Lease with us

With over 130 stores including major retailers Countdown Supermarket, Farmers department store and Event Cinemas, WestCity really does offer a one stop shopping and entertainment experience.

Conveniently located in the heart of Henderson’s CBD close to the SH16 Northwestern Motorway WestCity is a regional shopping centre well connected by a great public transport network including rail and bus services, and we offer over 1,400 carparks.

If you’re interested in leasing in WestCity Waitakere we’d love to hear from you. To find out more about leasing with us click here or email leasing@West-City.co.nz.