COVID-19 UPDATE

*COVID-19 UPDATE, OCTOBER 2021*

Updated locations of interest have been posted on the Ministry of Health Website.

If you were at these locations during this time, please self-monitor for COVID-19 symptoms for 14 days after you were exposed at this location of interest. If symptoms develop, get a test and stay at home until you get a negative test result AND until 24 hours after symptoms resolve.
Friday 22 October
-Countdown WestCity: 2.36pm – 4.00pm
Tuesday 19 October
-Countdown WestCity: 5.41pm – 5.55pm
Monday 18 October
-Countdown WestCity: 12.14pm – 12.30pm
Sunday 17 October
-Countdown WestCity: 1.54pm – 2.15pm
Saturday 9 October
-Countdown WestCity: 12.00pm – 4.00pm

*COVID-19 UPDATE, 20 SEPTEMBER 2021*

Dear WestCity Customers,

WestCity is open for Essential Services and Click & Collect under Level 3! Selected Retailers will be operating during this level, so please support them & shop your local.

LEVEL 3 OPERATIONS

Entry to WestCity is located at Entry 2, next to Hollywood Bakery on Edsel Street.

Please note, selected Stores will be offering Click & Collect from their shop front, and we also have a designated Click & Collect Pick-up Point which is located at Entry 16, to the right side of Entry 2.

Please confirm with the Shop where you are to pick-up your item and ask our friendly Security team for assistance, if you can’t find your way!

STORE LIST HERE >

 

*COVID-19 UPDATE, 27 AUGUST 2021*

We now have a few more approved Stores to operate during Level 4 as essential services:

  • WestCity Village Wine & Spirits – Open Monday – Saturday, 9am – 7pm and Sunday 10am – 6pm
  • No1 Currency – Open Monday – Saturday, 10am to 3pm (from Monday 30th August).
  • Vodafone – Open Monday to Sunday, 10am – 4pm by appointment only – Book here

Countdown, Unichem Pharmacy and i-Medical Doctors continue to service customers.

A reminder to please wear your mask when visiting WestCity, and enter through the entrance next to Hollywood Bakery.

Kia Kaha, stay safe.

*COVID-19 UPDATE, 25 AUGUST 2021*

Updated locations of interest have been posted on the Ministry of Health Website:

Sunday 15th August
-Farmers WestCity 10.15am – 10.45am
-Smoko’s WestCity 10.45am – 11.00am

 

Friday 13th August
-Tank WestCity 6.45pm – 8.30pm
-The Warehouse WestCity 6.45pm – 8.30pm
If you were at these locations during this time, please contact Healthline on 0800 358 5453 for next steps.

Kia Kaha

*COVID-19 UPDATE, 23 AUGUST 2021*

Updated locations of interest have been posted on the Ministry of Health Website:

Sunday 15th August
-Soymate Sushi WestCity 1.00pm – 2.00pm
-Koffee Bar WestCity 1.00pm – 2.00pm
If you were at these locations during this time, please contact Healthline on 0800 358 5453 for next steps.
Reminder that WestCity has gone through its deep clean to ensure everything is safe and sanitised for your next visit.
Essential services are still open: Countdown, Unichem and i-Medical Doctors.

Kia Kaha

*COVID-19 UPDATE, 22 AUGUST 2021*

New locations of interest have been posted on the Ministry of Health Website:

Friday 13th August
-Mc Donald’s WestCity 5.30-5.45pm
-Katsubi WestCity 5.30-5.45pm
If you were at these locations during this time, please contact Healthline on 0800 358 5453 for next steps.
WestCity has gone through its deep clean to ensure everything is safe and sanitised for your next visit.
Don’t forget we’re still open with only essential services operating: Countdown, Unichem and i-Medical Doctors.

Hope to see you soon, stay safe everyone!

*COVID-19 UPDATE, 20 AUGUST 2021*

Dear Customers,

The recommendations on the Ministry of Health website have been updated this morning.

At this stage we understand that the infected person only visited The Cosmetic Clinic and those in the store at that time are classed as close contacts. The Cosmetic Clinic are following the correct protocols and have organised a deep clean of the store.

The safety of our customers is paramount to us, so we will be undertaking a deep clean of the Centre starting this evening to be completed by tomorrow.

Thanks again for your patience.

Kia Kaha NZ, we can do this!

 

*COVID-19 UPDATE, 19 AUGUST 2021*

To Our Valued Customers,

The Ministry of Health has identified WestCity as a Location of Interest on Friday 13th August, between 4.20pm to 6.00pm.

If you were at WestCity during this time, we ask you to call Healthline on 0800 358 5453 for further advice.

Thank you for your patience as we work together to keep our community, customers and retailers safe.

Ngā mihi nui.

 

*COVID-19 UPDATE, 17 AUGUST 2021*

To our WestCity Waitakere community,

We are temporarily closed during Level 4, except for essential services. Countdown Supermarket, Unichem Pharmacy and i-Medical Centre will remain open. Store hours may differ, so please contact the store directly for the latest information.

The health and safety of customers and staff is a priority. We want to assure customers that robust health and safety procedures have been put in place in response to Covid-19 Coronavirus.

Proactive measures in place at our shopping centre include:

  • An increase in the frequency and intensity of cleaning in public spaces, including bathrooms and high-contact surfaces
  • Postponement of all public events to minimise close social contact
  • The inclusion of public health messaging within the shopping centre regarding virus prevention as recommended by the Ministry of Health.

Some measures may be an inconvenience, but the health and safety of our staff and shoppers is our priority.

We will be updating these measures as the public health response to Covid-19 evolves, and will do all we can to communicate changes to customers.

We appreciate and thank you for your patience and support during this time and ask if you do feel unwell, then please stay home. The latest Covid-19 advice from the Ministry of Health is available here.

Kia Kaha NZ, we can do this! ❤️